Last updated: July 7, 2026
Please read these Terms of Service ("Terms," "Agreement") carefully before using the services offered by Harvest Business Solutions LLC ("Company," "we," "us," or "our"), operating under the brand name Harvest Connect. By accessing or using our Services, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree, do not use our Services.
Harvest Connect provides B2B client acquisition services, including but not limited to: outbound outreach campaign management, AI-assisted conversation automation, CRM and pipeline management, content creation, and lead list sourcing and management (collectively, the "Services"). The specific Services delivered to you are determined by the subscription plan you select at the time of enrollment.
We reserve the right to modify, update, or discontinue any feature of the Services at any time with reasonable notice. Material reductions in core service features will be communicated at least 30 days in advance.
Services are offered on a monthly subscription basis. Current plans include:
All fees are billed monthly in advance. Pricing is subject to change with 30 days' written notice to the Client.
Pro Plan Setup Fee: The $999 setup fee applicable to the Pro Plan covers onboarding, technical configuration, custom integration work, and campaign architecture. This fee is charged at the time of enrollment and is non-refundable under any circumstances, including early cancellation or termination.
By enrolling in any Service plan, you authorize us to charge your designated payment method on a recurring monthly basis. All charges are due on the billing date established at the time of enrollment.
You may cancel your subscription at any time by providing 30 days' written notice to us at [email protected]. Written notice must clearly state your intent to cancel and the account associated with your subscription.
Cancellation takes effect at the end of the 30-day notice period. You remain responsible for all fees through the end of your current billing month, regardless of when within that month you submit notice or cease using the Services. No proration or partial-month credits will be issued.
We may terminate your access to the Services by providing 30 days' written notice for any reason. We may terminate your access immediately and without notice in the event of:
Upon termination for any of the above reasons, all outstanding fees through the end of the current billing period remain immediately due and payable.
No Refunds: All fees paid are non-refundable. This includes monthly subscription fees, the Pro Plan setup fee, and any fees paid for the current billing period at the time of cancellation or termination. There are no exceptions to this policy.
Clients may provide their own prospect lists for use in outreach campaigns ("Client-Provided Lists"), or may request that we source prospect lists on their behalf ("Company-Sourced Lists"). The following terms apply:
You are solely responsible for ensuring that your use of the Services — including all outreach campaigns, messaging content, and prospect targeting — complies with all applicable federal, state, and international laws and regulations, including without limitation:
We will assist with initial campaign setup and provide guidance on compliance best practices as part of onboarding. However, this guidance does not constitute legal advice, and we are not liable for any regulatory violations, fines, penalties, or platform actions arising from your campaigns.
You agree to use the Services only for lawful business purposes. You may not use the Services to:
Violation of this section is grounds for immediate termination without notice or refund.
We do not guarantee any specific outcomes from use of the Services, including but not limited to: a minimum number of leads generated, meetings booked, reply rates, conversion rates, revenue generated, or pipeline value. Results vary based on factors outside our control, including market conditions, your industry, your offer, your target audience, and the quality of outreach content.
Any case studies, examples, or projections shared in our marketing materials represent past results of specific clients and are not a guarantee or representation of what you will achieve.
Our IP: All software, processes, methodologies, templates, automation systems, playbooks, and proprietary workflows developed or provided by Harvest Business Solutions LLC remain the exclusive intellectual property of the Company. Nothing in these Terms grants you any ownership interest in our systems or methods.
Your IP: All content, branding, messaging, and materials you provide to us remain your property. You grant us a limited, non-exclusive license to use your materials solely for the purpose of delivering the Services during the term of this Agreement.
Work Product: Campaign copy, sequences, and deliverables created specifically for your account during active engagement are yours to retain and use after the agreement ends.
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with these Services, and to use such information only for the purposes of this Agreement. This obligation does not apply to information that is or becomes publicly available through no breach of this Agreement, or that is independently developed or lawfully obtained from a third party.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HARVEST BUSINESS SOLUTIONS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
You agree to indemnify, defend, and hold harmless Harvest Business Solutions LLC and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content or data you provide to us in connection with the Services.
Mandatory Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Services — including questions of validity, enforceability, or the scope of this arbitration clause — shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. Judgment on the award may be entered in any court of competent jurisdiction.
Class Action Waiver: You waive any right to participate in a class action lawsuit or class-wide arbitration against the Company.
Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any arbitration shall be conducted in Denton County, Texas, or remotely by mutual agreement.
Exception: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or misuse of confidential information.
We reserve the right to update these Terms at any time. When we make material changes, we will notify you via email to the address on file or by posting a notice within the Services at least 14 days before the changes take effect. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.
These Terms, together with any order forms or statements of work executed between the parties, constitute the entire agreement between you and Harvest Business Solutions LLC with respect to the Services and supersede all prior agreements, representations, or understandings, whether written or oral.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
For questions or notices under these Terms, contact us at:
Harvest Business Solutions LLC
31 Kramer Ln, Sanger, TX 76266, United States
[email protected]